Today The IT function continue to be a much more critical driver of not just efficiency but achieving competitive advantage and strategy.” In some organizations the CTO role is tactical, and in other organizations it’s strategic.
The recruiting challenges are pushing employers to offer higher salaries, as well as generous benefits packages and perks like flexible scheduling and work-from-home options. Many companies are attempting to meet some of their staffing needs by offering more training to their current workers and promoting from within. The newer IT roles require soft skills, in addition to technological aptitude, such as the ability to interact well with others throughout the organization and the ability to manage change. Over the past two years, the velocity and variety of change has required IT organizations to take it into their own hands and appoint someone effectively to bridge this gap (The digital skills Officer)
The HR function within the IT department, need to be technologically-savvy who understands how technology trends could impact their organization and the roles that would be necessary to bridge the present and future state as well as the training that would be required. Businesses can take advantage of training, skill assessment and a hands-on lab, among other things. And, because context is important, organizations can customize training to ensure that technical knowledge is understood within the specific context of a role.
The IT function has necessarily become more business-sensitive than it once was, some of the new IT titles, such as customer experience and workforce experience even sound business-like. Individuals who want to distinguish their careers need to understand the capabilities and limitations of various technologies, their company’s business strategy, and how to apply technology to achieve a desired business result.
Digital transformation, the AI craze and organizations’ increasing reliance on cloud environments all require collaborative relationships between the business and IT. As a result, some of the newer IT roles sound a lot like business roles. The newer IT roles require soft skills, in addition to technological aptitude, such as the ability to interact well with others throughout the organization and the ability to manage change. “Organizational effectiveness skills, persuasion and influence are becoming way more important now for key IT professionals,”