HEALTH CARE

Swift Diagnosis

The key factor in the successful treatment of a health conditions is swift diagnosis,

Wearable mobile devices are being used to monitor patient data, which can – through IoT technology – send alert signals to emergency response teams and medical professionals, allowing for rapid response. This can be invaluable, particularly when the worsening of a given health condition could be debilitating for the patient, meaning they would be unable themselves to report their condition.

Remote monitoring of patient conditions in this way also offers the potential for significant cost savings to state healthcare services, through reducing unnecessary appointments and investigation.

Improving Emergency Response Services

Improved emergency response services in smart cities – now it is easier for citizens to contact the services themselves through new digitally-enabled channels of communication.
In addition to voice calls, several global cities have improved their 999 calls or the equivalent with their compliance to text, images, and location data, enabling these emergency response services to receive enhanced information on an incident more quickly and clearly.

I`SIDUS TECHNOLOGIES

Sidra – Qatar , engaged I`sidus for consultancy and bespoke training for contact center operations spanning their emergency contact center / despatchers services and the hospitals call center, which helped Sidra establish and standardize their contact center processes and guide them in benchmarking their processes against American and Canadian contact centers for Health Services.